NATCHITOCHES, LA – August, 15, 2017 – Sharpco Hotels Group today announced that the Best Western Natchitoches and Holiday Inn Alexandria Downtown received the 2017 TripAdvisor Certificate of Excellence. Now in its seventh year, the achievement celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience. “Sharpco Hotels Group’s hotels are honored to receive the 2017 TripAdvisor Certificate of Excellence,” said Jay Sharplin. “Delivering an exceptional guest experience is at the core of our day-to-day operations. Our people are committed to going above and beyond, and this recognition is a reflection of their hard work and our dedication to superior customer service.”
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the right property at the right price.” The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.